Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. If the product is in re-saleable condition. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Although we may be processing orders, we do not ship on Saturday, Sunday, or Holidays
Refers to when the order is shipped out on the same day it is ordered by the customer. All orders received by 10:00 A.M. (PST) Monday - Friday ships out same day. Depending on your location and the availability of products, orders are shipped from our California warehouse. Order processing may be delayed by any incorrect or incomplete information provided by you or your payment provider. You will be notified by email if additional information is needed to process your order. Delays due to payment processing are not the responsibility of Rebel R/C.
Please note that shipping rates are weight-based. Rebel R/C is not responsible for delays in express delivery orders lost or damaged parcels.
Shipping charges are non-refundable.